fix(cc-components): show dialed number instead of entrypoint for outdial calls#655
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bhabalan wants to merge 1 commit intowebex:nextfrom
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fix(cc-components): show dialed number instead of entrypoint for outdial calls#655bhabalan wants to merge 1 commit intowebex:nextfrom
bhabalan wants to merge 1 commit intowebex:nextfrom
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…ial calls For outdial calls via dialpad, the IncomingTask, TaskList, and active task (CallControlCAD) were displaying the entrypoint/ANI number instead of the actual dialed destination number. This fix checks interaction.outboundType to detect outdial calls and uses the dn (dialed number) field from callAssociatedDetails as the display number. CAI-7359
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https://jira-eng-sjc12.cisco.com/jira/browse/CAI-7359
This pull request addresses
When making an outdial call via dialpad, the IncomingTask, TaskList, and active task (CallControlCAD) were displaying the entrypoint/ANI number instead of the actual dialed destination number. This affected all three task display areas and occurred on every outdial call.
by making the following changes
interaction.outboundTypeto detect outdial calls and usedn(dialed number) fromcallAssociatedDetailsinstead ofani(entrypoint) for the task titleanianddnso the dialed number appears as the primary customer identifier and the entrypoint number appears as the secondary phone numberChange Type
The following scenarios were tested
interaction.outboundTypefieldanias expected (no regression)The GAI Coding Policy And Copyright Annotation Best Practices
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