SSL_connect, SSL_read, TCP connection errors

[netwire88]

Issue summary

Before opening this issue, I have:

• [ x] Upgraded to the latest version of the package
  • shopify_api version: 16.1.0
  • Ruby version: 3.3.6
  • Operating system:
• [x ] Set log_level: :debug in my configuration, if applicable
• [ x] Found a reliable way to reproduce the problem that indicates it's a problem with the package
• [x ] Looked for similar issues in this repository
• [x ] Checked that this isn't an issue with a Shopify API
  • If it is, please create a post in the Shopify community forums or report it to Shopify Partner Support

We are constantly getting SSL_connect, SSL_read, and TCP connection errors. For example, we had 40,000+ errors in last 2 weeks. Shopify support is pointing us to shopify_api as the culprit. Is anyone else having similar issues?

See example errors below:

SSL_connect returned=1 errno=0 peeraddr=xx.xx.xx.xx:443 state=error: unexpected eof while reading	
SSL_read: unexpected eof while reading
SSL_connect returned=1 errno=107 peeraddr=(null) state=error: unexpected eof while reading
Failed to open TCP connection to xxxxx.myshopify.com:443 (execution expired)

Expected behavior

Not have similar errors.

Actual behavior

What actually happens?

Steps to reproduce the problem

Debug logs

// Paste any relevant logs here

[sshaw]

I see this rarely and have had 0 or close to occurrences over the past 2 weeks from the US.

What SSL version are you using ruby -ropenssl -e 'puts OpenSSL::OPENSSL_VERSION'?

You can test the connection with OpenSSL directly via:

openssl s_client -connect yourshop.myshopify.com:443 -servername yourshop.myshopify.com

If you upgraded to v3 recently this could be the cause as it has better defaults to prevent a "truncation attack". There's an option to ignore these EOFs, see this for more info: https://stackoverflow.com/questions/76183622/since-a-ruby-container-upgrade-we-expirience-a-lot-of-opensslsslsslerror